Terms of service
Effective Date: 24 Feb 2026
Brand Name: SOcozy
Address: D-104 Bhavani Complex, Kamrej, Surat – 394185
Phone: +91 9408712787
Email: socozy2142@gmail.com
Welcome to SOcozy. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our services.
1. Use of Website and Services
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You agree to use the SOcozy website, products, and services for lawful purposes only.
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You shall not engage in any activity that may damage, disable, or impair the website or interfere with the use and enjoyment by other users.
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Unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense.
2. Product Information
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SOcozy makes every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all content is complete or error-free.
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Product availability, colors, packaging, and designs are subject to change without notice.
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All weights, measurements, and specifications are approximate.
3. Orders and Payment
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By placing an order, you confirm that all information provided is accurate and complete.
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Payments must be made through authorized payment gateways supported by SOcozy.
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We reserve the right to refuse or cancel any order if there are issues with payment verification or suspected fraudulent activity.
4. Shipping and Delivery
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Orders are processed within 1–2 business days. Delivery times vary depending on location and shipping method.
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SOcozy is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances beyond our control.
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Risk of loss and title for products pass to the customer upon delivery.
5. Returns and Exchanges
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Returns or exchanges are accepted within 7 days of delivery if the product is unused, unopened, and in original packaging.
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Products that are opened, used, or tampered with are not eligible for return or exchange.
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To initiate a return or exchange, contact our support team at socozy2142@gmail.com or +91 9408712787.
6. Intellectual Property
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All content, images, logos, product designs, and materials on the SOcozy website are owned by or licensed to SOcozy and are protected under applicable intellectual property laws.
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No content may be copied, reproduced, or distributed without prior written permission from SOcozy.
7. Limitation of Liability
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SOcozy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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We do not guarantee specific results from using our products, as results may vary depending on individual skin types and conditions.
8. Privacy
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Use of the website is also governed by our Privacy Policy, which details how we collect, store, and protect your personal information.
9. Governing Law
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These Terms & Conditions are governed by the laws of India.
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Any disputes arising from these Terms will be subject to the exclusive jurisdiction of courts in Surat, Gujarat, India.
10. Contact Information
For any questions, concerns, or clarifications regarding these Terms & Conditions:
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Email: socozy2142@gmail.com
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Phone: +91 9408712787
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Address: D-104 Bhavani Complex, Kamrej, Surat – 394185
By using SOcozy’s website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
